Product Aspect

Q1

How to find products you need in MEAN WELL website?

Ans

Click “Products” on the website Menu. Four methods are provided to search MEAN WELL power supply products.
1. Series Search
    Click “product style” such as DIN Rail, LED Driver or Charger, and you can rapidly find the corresponding
    product series. Through wattage and function information, you will find the products you need.
2. Quick Search
    By choosing product type and electrical characteristic, related power supply and specification are shown
    below.
3. Product Search
    It's classified by the application type, such as Parallel Series, Medical Type, and DC/AC Inverter. Choose
    the function or characteristic, and you can find the related products and specifications.
4. Direct Search
    If you know the series name, click “magnifier” icon from the upper right of MEAN WELL website, and type
    the complete or part name to search the related product information.

Q2

What product information does MEAN WELL website provide?

Ans

The product information shown on MEAN WELL website is as below.
1. Specification
    Details of product features, electrical specification, function, and mechanical specification can be found in the specification page.
2. Test report
    The report content includes design verify test, safety & EMC test, and reliability test, ensuring the user safe through inspection,
3. Certificate
    The certificate from accredited certification body is provided for customers' reference.
4. User manual
    User manual provides detailed product instruction and considerations.

Q3

If the suitable product cannot be found, how to contact MEAN WELL?

Ans

You can send your product demand to local distributors at first, and the distributors can provide immediate service and suggestion. Besides, you can find “Contact Us” on website to fill out Sales Inquiry Form and we will reply your query promptly.

Q4

How to know the product discontinued information?

Ans

Providing the best price-performance ratio of standard power supplies and services are MEAN WELL enterprise mission. To comply with the latest updated international safety regulations, MEAN WELL develops the corresponding new high cost-performance products. Through “Products”, you can see “Not Recommended for New Design” and “Discontinued Products”. The former one shows models which will be gradually discontinued and replaced in the future. The latter one is models that are going to be discontinued and EOL.

Q5

What is the purchasing channel for MEAN WELL products?

Ans

For small and medium quantity demands, local distributors offer better price and enough stock for your timely delivery. However, for further contact to MEAN WELL, please fill out “Sales Inquire Form” in the “Contact Us” page, service will be offered promptly.

Q6

How to know MEAN WELL distributors information?

Ans

MEAN WELL has authorized distributors all over the world. You can find “Distributors” to search local distributors by area and product type. Our distributors will surely provide high quality service.

Q7

How to learn MEAN WELL new product launching announcement?

Ans

MEAN WELL develops new products constantly. Click “New Products” in “News” page for acquiring complete model information and key features.

Q8

Where to find the product test report?

Ans

To discover product complete test reports, click product information link and the report shows various information, such as electrical characteristic, protection, control function, stability, safety, and EMC.