Products found to be defective within 30 days from the date of receipt can be returned for credit or exchange. After the initial 30 days, MEAN WELL will repair the goods according to our warranty period.

Removing product’s label, serial number or taking apart product void the warranty. MEAN WELL reserved the rights to reject repair / analysis service.

Contact the authorized distributor where the products were purchased for further information on credit or an RMA number. Goods should be shipped as ''freight prepaid'' to authorized distributor and MEAN WELL will repair and return the defective units (freight prepaid) within 7 working days.

If the warranty period has expired, a repair fee (depends on the condition of the product) will be charged.